IT Support Technician

Tai Seng, North East Region
Posted today
Company:
REZOLVA PTE LTD
Company Description:
Incorporated in 2012, Rezolva Pte Ltd is a leading Singapore-based IT solutions provider with the mission to 'make the best IT support, security, and solutions available, affordable, and applicable to businesses of all sizes.' Our operations are divided into two main segments: supply delivery and systems integration services. By synergizing these areas, we deliver efficient, cost-effective solutions tailored to meet the unique operational and training needs of each business
Contract Type:
Full Time
Experience Required:
1 year
Education Level:
Diploma
Number of vacancies:
2

Job Description

• Plan and oversee the installation, configuration, and maintenance of computer systems, hardware, and networks.
• Support the IT department head in leading, mentoring, and training IT staff.
• Develop and implement policies and procedures for network security, disaster recovery, and IT infrastructure management.
• Analyze resource utilization and devise strategies to enhance system performance and efficiency.
• Define, measure, and track IT goals while maintaining a strategic IT roadmap.
• Monitor the effectiveness of IT initiatives and projects; continuously research and evaluate emerging technologies and tools for organizational benefit.
• Supervise help desk operations to ensure timely and effective resolution of user issues.
• Manage development projects aimed at integrating new technologies with existing systems.
• Provide ongoing support, updates, and maintenance for all hardware, software, and network components.
• Establish and enforce a comprehensive security policy to safeguard company data and IT resources.
Salary:
$2,500.00 Monthly