IT Technicial

RESPONSIBILITIES:

Diagnose and resolve technical hardware / software issues;
Commit to meet target deadlines;
Deliver responsive and high quality service to customers;
Follow closely to company’s support procedure and escalate client issues to company’s management as appropriate;
Understand the systems assigned for maintenance and support;
Update customer and internal documentation
REQUIREMENTS:

Possess a degree or diploma in Computer Science or professional certifications in IT, eg: MCSE, CCNA, CNE, CLP, ASE, APSKnowledge in networking set-up and troubleshooting;
Knowledge in routers, firewalls and peripherals troubleshooting;
Knowledge in Installation and configuration of MS Windows 2003/2008 Cluster on Exchange, SQL, Domino Notes;
Working knowledge of Microsoft AD design, routers, firewallsstorage area networks, Microsoft Exchange, Citrix or Lotus Domino serverGood working knowledge on Symantec Netbackup, Backup Exec or;
Strong technical skills in MS Windows NT/ 2000/ XP/ VISTA/ 7/ MS OUTLOOK/ MS OFFICE;
Excellent spoken/ written English, communication and documentation skills;
Preferably with Class 3 driving license;
Preferably Singaporean / PR;
Able to start work within 1 month or less;
Please send your resume in MS word format to: [email protected]