Business Development Manager

- Making outbound calls:
Telemarketers contact potential customers to introduce products or services, explain their benefits, and attempt to make a sale.
- Answering inbound calls:
They may also handle incoming calls from customers with inquiries, complaints, or requests for information.
- Maintaining customer records:
Telemarketers keep detailed records of interactions with customers, including contact details, purchase information, and follow-up actions.
- Providing customer service:
They address customer questions, handle complaints, and provide information about products or services.
- Achieving sales targets:
Many telemarketing roles involve meeting or exceeding sales quotas or targets.
- Product knowledge:
Telemarketers need to have a thorough understanding of the products or services they are selling to effectively address customer questions.