Service Captain

Our front-of-house crew represents the service and overall hospitality of the restaurant. You should provide consistently excellent customer service and ensure customers are comfortable and satisfied throughout the visit. The position requires someone who is a team player, service-oriented, and passionate about the industry.

Responsibilities:
• To provide service according to the F&B Department SOP.
• To be knowledgeable in all service techniques.
• To ensure that all pre-opening duties are completed on schedule daily.
• To ensure the proper set-up of tables and to make sure that all cutlery, silverware, glassware and chinaware are spotlessly clean and neatly laid out.
• To be familiar with all items on the menu.
• Must have knowledge of all recipes, methods of preparation and preparation time.
• To recommend and promote items on the menu or specials to members/guests.
• To be willing to assist with any request or inquiry from customers.
• To be responsible for payment until checks are handed over to the cashier.
• To present checks at the appropriate time without delay and hand them over to the cashier.
• To obtain feedback from customers and forward them to the attention of the Supervisor/Manager.
• To attend pre-service briefing and take note of daily F&B events of the restaurant.
• To report problems and difficulties and offer solutions.
• To be familiar with the restaurant rules, procedures and operating times
• To maintain a high standard of personal hygiene, appearance and deportment at all times.
• To perform other related duties as required by the Supervisor/Manager

Other Information:
Pay: $2,200.00 - $2,400.00 per month