Customer Service Exe. ( 2500 - 3000 SGD )
Jurong, West Region
Posted yesterday
- Company:
- ST Recruitment Centre
- Company Description:
- A local Singapore recruitment agent which provides recruitment placement for permanent and temporary jobs in Singapore. We also provide placement of Fire Safety Manager, Workplace Safety & Health Officer, on contract and permanent basics. Lic no. 02c4416
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Junior College/A-Level
- Number of vacancies:
- 1
Job Description
2. Analyze customer’s request, complaints, channel to relevant staff for follow-up action, and ensure all cases are attended to promptly.
3. Monitoring and report on Customer survey and feedback.
4. Organization of company’s functions and community activities, general office correspondence and responding to customer’s requests.
5. Preparation, explanation, negotiation, monitoring and maintenance of Contract Services Agreement.
6. Attend to and manage customers’ request for Rate Reduction.
7. Attend to and manage customers’ termination notice, salvage of accounts and handling all issues including dismantling, compensation etc.
8. Managing tenants of multi-tenanted buildings including incoming and outgoing tenants, promotion of our tenants
9. Implementation of customer service and appreciation program:
10. Digital marketing service support & Maintenance and monitoring of Web-site
- Salary:
- $2,800.00 Monthly
