Customer Service Officer
Paya Lebar, East Region
Posted more than 30 days ago
- Company:
- Aigle Security Pte Ltd
- Company Description:
- Aigle Security was incorporated in June 2020. Aigle means 'Eagle' in French. Aigle symbolises the importance of honesty and truthful principles. With these guiding principles, Aigle Security envisions to be a high flying eagle in the security industry where we will be the preferred security provider for both corporate and individual clients.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Secondary School
- Number of vacancies:
- 1
Job Description
• Monday to Sunday and Public Holidays (PH) • : 6-day shift rotation
• First Shift: 10 AM - 6 PM
• Second Shift: 2 PM - 10 PM
About the Role:
We are looking for a motivated and customer-focused individual to join our team as a Customer Service Officer [Concierge]. As a Customer Service, you will be the first point of contact for our valued customers, ensuring their shopping experience is exceptional. You will be responsible for providing assistance, answering inquiries, and resolving any concerns in a friendly, efficient, and professional manner. Your role is crucial in creating a welcoming atmosphere, maintaining high standards of customer satisfaction, and ensuring that every customer feels valued.
Key Responsibilities:
• Greeting and assisting customers with their shopping needs.
• Providing accurate information about store locations, promotions, and mall events.
• Resolving customer complaints and concerns with patience and professionalism.
• Ensuring a positive and friendly atmosphere in the mall at all times.
• Supporting mall management in creating a seamless shopping experience.
• Work closely with colleagues to ensure smooth operations and deliver outstanding customer service.
- Salary:
- $2,000.00 Monthly
