Retail Coffee Supervisor (Full-Time)

Singapore, Central Region

Posted today


Company:: Papa Palheta Pte Ltd
Company Description:: PPP Coffee aspires to be an organisation that reflects the close communities that our product brings together and serves. We believe that in addition to hiring the right talent, having the right values and mindsets, can lead the organisation in the right direction for specialty coffee. PPP Coffee’s employees for that matter, are the driving force of the organisation. Our business exists with the following in mind : offering a product or solution, running operations and consolidating our financial position. Yet, this is always underpinned by its people and technology. While coffee as a crop and commodity remains the same, the perception of what coffee can be, has been and will continue to be evolving. We're looking for people who bring fresh ideas from all areas, and work with a collaborative mindset in achieving a collective effort. Whatever your position here, we seek your contribution in taking the initiative and speaking out. PPP Coffee will always be a coffee company at heart. We hire a diverse range of people with a broad set of technical skills who are ready to make however small a difference, in the world of specialty coffee. With coffee being pervasive in all cultures, countries, languages, social classes - we seek to bring communities closer together, by connecting people with coffee. While we aim to make better coffee, we also aim to make coffee better.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Secondary School
Number of vacancies:: 1

Job Description

Roles & Responsibilities:
As a Retail Coffee Specialist, you will be part of the exciting and new omni-channel retail team, representing PPP Coffee on the frontline to advance our mission in connecting people with coffee. You will drive PPP Coffee's retail concept store and will be responsible for being the bridge between the product team and the coffee community by providing recommendations for home brewers from our range of coffee and equipment.

Job Descriptions:
- Manage the front-of-house retail operations of the assigned outlet(s) by PPP Coffee in Singapore
- Responsible for maintaining the look-and-feel of the shop through visual merchandising and daily housekeeping
- Ensure a high standard of service is provided in the store at all times
- Conduct and follow up on requests for in-store demos, events and/or workshops
- Handle all customer queries and feedback in a professional and timely manner
- Manage store inventory and arrange for stock replenishment
- Track, monitor and maintain store inventory and ensure accuracy in monthly stock take
- Participate in regular product trainings and/or workshop
- Provide feedback and/or suggest areas for improvement
- Assist with any other duties as required by the supervisor

Minimum Requirements:
- Able to speak fluent English and/or communicate confidently with a diverse group of people
- Keen interest in specialty coffee and brewing equipment
- Service oriented and a team player
- 5-day work week including weekends and public holidays

Additional Employee Benefits
- Birthday Leave + Annual Leave (starting from 14 days)
- Sick Leave + Medical consultation reimbursement
- Staff Meal upon completion of Full Shift
- Complimentary non-alcoholic drinks
- Family & friends discount on food & beverage

Salary range: S$1,800 to S$2,400 per month