Assistant Technical Support Engineer (X-Ray)
Changi Airport, East Region
Posted over 30 days ago
- Company:
- O'Connor's Singapore Pte Ltd
- Company Description:
- O'Connor's is passionate about delivering mission critical solutions. With a cross-disciplinary team of experts and the latest technology, we deliver solutions in communications, security, health and software. Connecting the world, bringing peace of mind, improving lives and empowering businesses to move forward. Every minute, every day.
- Contract Type:
- Contract
- Experience Required:
- 1 year
- Education Level:
- Nitec/ITE Certificate
- Number of vacancies:
- 1
Job Description
The purpose of the role is to install, service, and repair the Division’s products and follow up on pre- and post-installation activities.
Key Responsibilities:
• Responsible for the servicing and maintenance of the Division’s products on-site to ensure satisfactory performance of the company’s products
• Attend promptly to service and fault calls in accordance to SLA
• Assist in the proper installation, termination, testing and commissioning, and smooth operation of the Division’s product at customer’s site
• Adhere to maintenance schedule to ensure its timely execution in accordance to SLA and advise end-users of potential problems and follow up on them
• Interact with end-users to understand the problems they face in using the company’s products and feedback to the Technical Support team for resolution
• Work closely with Technical Support team to ensure the smooth operation of the company’s products
Competence (Knowledge, Skills and Abilities):
• Skills in trouble shooting technical problems related to the company’s products
• Skills in relating to and servicing the end-users with a win-win mind set
• Certification in Basic Ionising Radiation Safety (General) Course
Requirements:
• Strong technical knowledge with and certification on in-house products
• Able to deal with routine tasks and may perform tasks with some level of complexity
• Take decisions for own tasks in defined degree of freedom
• Able to solve problems in most cases and within guidelines
• Works independently within guidelines, defined procedures and direction
• Requires to work on shift duty
Education & Experience:
• NITEC, Higher NITEC or equivalent in Biomedical, Security Technology and other related studies
• Minimum 1 year work experience in the equipment maintenance
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