Business Support Executive
Alexandra Technopark, Central Region
Posted 11 days ago
- Company:
- EB Food Marketing Pte Ltd
- Company Description:
- Everbest Group of companies’ humble beginning started in 1995. We’re an integrated company that mainly specializes in the distribution of soybean-based products. Ranging from bean curd skin, yuba, and vegetarian series. In 2015, a new subsidiary company, EB Food Marketing Pte Ltd has established which focus on frozen food distribution. As the sole distributor of Everbest Group, EB Food offers fresh and tantalizing frozen food products that come in 6 different series: Hotpot, Finger Food, Dim Sum, Western Food, Japanese and Oceanic to fulfil local demands while catering for every occasion. In Singapore, we channel our products mainly through hypermarkets, foodservice and retail outlets for easily accessible to our customers.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Bachelor's Degree
- Gender:
- Any
- Number of vacancies:
- 1
Job Description
Provide administrative support in performing data entry of sales orders into system.
Manage incoming phone calls and identity customers' needs to achieve satisfaction.
Provide accurate, valid and complete information by using the right methods/tools.
Build sustainable relationships and trust with customer accounts.
Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
Coordinate closely with warehouse for delivery arrangements.
Ensure that movement of goods from HQ are sufficient and accurate.
Generate reports for management.
Perform any other duties assigned from time to time.
Job Requirements
Proven customer support experiences are preferred.
Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
Customer orientation and ability to handle different situation.
Familiar with basic computer skills.
Excellent communication and presentation skills.
Ability to multi-task, prioritize and manage time effectively.
Working Days: Monday to Friday, 8.30am to 6.00pm
Location: Alexandra Technopark
- Salary:
- 3.000,00 SGD Monthly