Outbound Call Center Agent

Information: Our client is a well known customer focused organization well established in the sales, marketing and distribution of medical equipment and solutions for the healthcare industry.

Additional Information:

Working Location: Bukit Merah
Working hours : Monday to Friday (9am to 6pm)

Responsibilities:

Handle inbound calls regarding payment inquiries related to hospital bills.
Make outbound calls to follow up on payments for hospital bills.
Manage accounts receivables.
Perform general customer service tasks.
Address patient inquiries and provide billing information.
Send out statements of accounts.

Requirements:

Strong interpersonal, communication, and writing skills.
Proficiency in Mandarin is an advantage to converse with chinese speaking clients
Proactive, committed, and self-motivated.
A positive team player with the ability to work independently.
Proficient in Microsoft Office applications
At least N/O levels, NITEC and above, a professional certificate or an equivalent qualification

Interested applicants, please submit your application now!

We regret that only shortlisted candidates will be notified.

EA License No.: 23C1461

EA Reg. No.: Rxxxxxxx (Soh Yan Cheng Andrew)

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