Customer Service Coordinator
Johor Bahru, Central Region
Posted more than 30 days ago
- Company:
- Far East Harvest Foods Sdn Bhd
- Company Description:
- Eastern Harvest is a leading seafood and meats supplier in Singapore, offering a diverse range of products to suit consumers’ needs. Established in 2006 as an importer and distributor of frozen seafood and Japanese food catering to local demand, Eastern Harvest has since grown and progressed over the years to expand its catalogue of product offerings to meats, seafood, dairy, sauces and more to meet the growing needs of the market. We now import from more than twenty countries around the world, building a strong sourcing network that allows us to provide consistent and high quality foods for our customers.
- Contract Type:
- Full Time
- Experience Required:
- 1 year
- Education Level:
- Secondary School
- Gender:
- Female
- Number of vacancies:
- 1
Job Description
Customer Service Coordinator
Main duties are:
Sales Order Creation and ERP Integration:
• Accurately create sales orders based on incoming customer orders.
• Ensure all sales orders are properly synced with the ERP system for seamless processing and tracking.
Account Statements:
• Prepare and send statements of accounts to customers in a timely manner.
• Address any discrepancies or inquiries related to account statements promptly.
Managerial Support:
• Provide administrative support to the manager.
• Assist with ad-hoc assignments as required, ensuring tasks are completed efficiently and effectively.
Requirements:
• Candidate must possess at least Higher Secondary/STPM/"A" Level/Pre-U, Diploma/Advanced/Higher/Graduate Diploma in any field.
• Required Language (s): Bahasa Malaysia, English and Mandarin (Candidates fluent in mandarin preferred as role requires candidate to deal with mandarin speaking clients.)
• We are seeking entrepreneurial, startup-minded candidates who can take initiative.
Working Hours:
Monday – Friday:12.30pm to 9pm
Saturday: 8am to 5pm
Sunday: 7am to 6.30pm
Work schedule will be 5 or 6 days per week, with an alternate off day that falls on weekday.
Office Location: Mount Austin area.
Salary Range: RM 3,500 – RM 6,000 per month
At least one (1) month of performance bonus