Windows Server Administrator

JOB LOCATION: Changi Business Park Crescent Singapore
JOB TITLE: WINDOWS SERVER ADMINISTRATOR

Job Description:
- Preparation of RCA for Major Incidents.
- Manage PowerShell scripting.
- Repeat Incident / Alert Analysis.
- Updating and Eliminate challenges, Hurdle and Risk in domain.
- Performance tuning suggest by OEM.
- Updating and maintenance of Availability, Capacity management.
- Risk Analysis and mitigation planning.
- Continual Service Improvement Planning and executions.
- Planning and execution of DR Drills based on availability of DR setup and recovery procedures (Applicable if the DR is in scope).
- Preparing, maintaining, and updating of SOP and KBase.
- Maintaining and updating of Infra Documents.
- Incident / Problem / Change management.
- All minor and major updates / upgrades of in-scope assets.
- Responsible for rebuilding the entire Hypervisor server raised due to Major Incident.
- Maintaining Active Directory, DHCP, DNS, Group Policy.
- Capacity planning and Configuring Hypervisor Performance.
- Configuring Alarm and monitoring parameters in Hypervisor.
- Reviewing Hypervisor server performance.
- Verifying Hypervisor server configuration.
- Troubleshooting Hypervisor.
- Configuring Hypervisor for High Availability.
- Analysis of log files.
- Service improvement Plan.
- Hypervisor patch installation.
- Creation & Modification of resources and any change in its configuration.
- Preparation of RCA for Major Incidents.
- Repeat Incident / Alert Analysis.
-Performance tuning suggest by OEM.
- Updating and maintenance of Availability, Capacity management.
- Risk Analysis and Providing mitigation planning.
- Continual Service Improvement Planning and executions.
- Planning and execution of DR Drills based on availability of DR setup and recovery procedures.
- Preparing, maintaining and updating of SOP and KBase.
- Maintaining and updating of Infra AS IS / Infra Documents.
- Incident / Problem / Change management.
- Workflow management in VMWare Automation.
- Should be able to perform technological updates / upgrades.
- Monthly patch management & Vulnerability closure.

Roles & Responsibilities:
- Maintenance of database of hardware/software maintenance service vendors, suppliers, communication service agencies and any other third party.
- Service calls for maintenance and warranty vendors will be logged properly to track Vendor SLA.
- Coordinate, escalate and follow up calls as and when necessary.
- Maintaining database of the various vendors with details like contact person, telephone numbers,
- Escalation matrix, response time and resolution time commitments etc.
- Logging calls with vendors.
- Coordinating with the vendors to get the problems resolved.
- Escalating problems, if required.
- Driving the vendor and technical team for the detailed Root cause analysis.